Jobs at Golden Rock Resort

Role Description

You will have a minimum of 3 + years' experience, be a self- motivated and organized individual who loves to stay on top of industry trends and new innovative ways to approach your role to meet your objectives. It is important to have a strong eye for detail and commercial awareness.

The role requires the candidate to be based in St. Eustatius in the Dutch Caribbean, enjoy being part of a dynamic sales and marketing team as the resort continues to make its mark in the luxury hotel market whilst enjoying a tropical island lifestyle.

Key Roles & Responsibilities

· Comprehensive creative marketing support for the commercial pillars of Golden Rock Resort

· Creatively minded designing marketing materials for all outlets, including two restaurants, scuba diving operation, front office and marketing following brand guidelines

· Management support with social media, digital and PR agencies in US and Europe

· Reviewing agencies productivity and approving output paid social/ analytical campaigns, press releases

· Implementing marketing promotions and packages across website, social media and digital platforms

· Managing CRM and all Golden Rock Resort communications- creation and ownership of monthly newsletter to database, digital assets and sales collateral

· Managing the Golden Rock Resort master database

· Attend and respond to all online reviews

· Creating and supplying all print and digital assets

· Review all artwork according to brand voice for the resort

· Website management to ensure up to date information is live and ensure seamless customer journey in coordination with web host

· Ownership of all resort branding and approval of signage and verbiage

· Brand event coordination

· Creation and execution of tactical marketing campaigns

· Ownership of social media output, content strategy, creation, benchmarking, engagement, advertising

· Copywriting for advertising and press opportunities

· Establishing relationships with local press outlets for coverages and features

· Bi-monthly press coverage roundups for the entire team

· Copywriting for advertising and press opportunities

· Ownership of social media output, content strategy, creation, benchmarking, engagement, advertising

· Reviewing and approving copy and posting schedule on social media platforms, liaising with the events manager to ensure inclusion of F&B events

· Coordinating and managing photoshoots and videography

· Support with trade shows, roadshows, with some international travel requirements

· Liaison to representation in US and Europe for ad hoc design and marketing requirements and requests

· Support resort-team with ad-hoc requirements

· In house relations and communications of sales and marketing initiatives

· Diary management, coordination of meetings and minute taker

· Preparation of month end reports and analytics for departmental meetings

· Coordination and on site support with on-island client fam and press trips

· Client communication support with all follow ups post sales events

· Proactively solicit new business and partnership opportunities in local and international markets

· Support sales with B2B marketing management of consortia and tour operator channels

· Support with local and international partner relations and onsite support for VIP’s

Qualifications

· 3+ year experience within sales and marketing

· Fluent in written and oral English

· Competent in Canva and design programs

· Skills and knowledge of PMS (Stay in Touch), GDS- and Meta-platforms (non essential)

· Strong copywriting and editing skills

· Numerical and intermediate Excel skills

· A proactive nature, confident with acute attention to detail

· Ability to work independently as well as in a team

· Enjoys working in a fast-paced & growing hotel resort environment

· Entrepreneurial thinker

· Positive, ambitious and goal-driven

· Organizational skills to manage multiple concurrent projects

· Confident public speaker